Do you have a catalog? Can you work within a budget? How do I place my order? Can I customize one of your pre-existing designs? Do you offer samples? How long will the invitations take? When should I mail my wedding invitations? Should I order extra invitations? Do you do rush orders? Do you offer alternative language options? What kind of printing do you offer? What kind of materials do you use? Do you offer addressing / calligraphy? How do I submit photos for birth announcements, invitations and/or thank you cards? Photo Tips What are your payment options? What is your refund / cancellation policy? Do you have a catalog? Since we create custom invitations and announcements, we cannot keep a print catalog current. We do our best to continually add new designs to our online catalog. During the holidays, however, we offer a special line of designs. [return to top] Can you work within a budget? We are experienced in assisting you with ways to minimize costs. Please let us know if you are interested in modifications to any of our invitations and/or announcements, and we will assist you accordingly. [return to top] How do I place my order? You can place your order by emailing info@didocreative.com or calling 425.213.0194 [return to top] Can I customize one of your pre-existing designs? Of course! We can change the font, the wording, the color, the ribbon, the paper, the size. Just contact us to begin the process. [return to top] Do you offer samples? Because each invitation is handmade, we have very limited quantities. Therefore, we do not offer samples of our previous work. We do offer sample cardstock swatches, so you can touch and feel the paper that will be used for your invitations. Should you like a sample of your invitation, we are certainly happy to accommodate your needs. Please contact us for more information regarding custom mock-ups. [return to top] How long will the invitations take? Wedding invitations normally take 4 – 6 weeks to produce. We recommend that you get started approximately 6 – 8 weeks prior to mailing your invitations. Other invitations and baby announcements are on a shorter timeline. Please contact us for more information. [return to top] When should I mail my wedding invitations? Typically, wedding invitations are sent 6 – 8 weeks before the wedding. For destination or holiday weddings, we recommend mailing invitations 10 – 12 weeks ahead. [return to top] Should I order extra invitations? We suggest that you order at least 10% above your needed invitations. You may need extras for last minute guests and also to keep for yourself and family members. We definitely encourage you to order at least 25 extra envelopes in case of mistakes during addressing. [return to top] Do you do rush orders? We can usually accommodate rush orders for a nominal fee. Please contact us and we will let you know if your order can be completed within your timeframe and the pricing. [return to top] Do you offer alternative language options? We will do our best to assist you with creating your invitation or announcement as personally as you would like it to be. Should you require another language option, please let us know as we have had experience doing so in the past. [return to top] What kind of printing do you offer? In order to keep costs valuable to you, we use offset printing for our designs. However, if you would like alternative methods (thermography, letterpress, etc.), we offer these services as well. Just contact us with your wishes. [return to top] What kind of materials do you use? Our intent is to be as eco-friendly as possible. We try to use sustainable materials whenever possible. As we continue to grow and learn, we hope to incorporate more earth-friendly products into our designs. [return to top] Do you offer addressing / calligraphy? Yes! We believe that hand addressing envelopes is the best personal touch. We offer simple calligraphy and addressing services. Please contact us for handwriting samples. [return to top] How do I submit photos for birth announcements, invitations and/or thank you cards? Digital pictures should be emailed in its original and unedited version to info@didocreative.com. Scanned images should be saved at least 600 dpi or if you have actual images you need us to scan, contact us at info@didocreative.com or 425.213.0194 for a mailing address. Professional photography is subject to written release by the photographer or photography studio. [return to top] Photo Tips When a professional photographer isn’t available, here are some tips for capturing the perfect moment. Keep it simple. Dress monochromatically and avoid too many patterns or logos. Use a simple backdrop. Use high resolution. When taking digital photographs, make sure that your camera is set at the highest possible resolution. Natural light. Take pictures by the window or outside. Natural light can often capture the best shadows and highlights. Try to avoid flash at all costs. Get in close. Focus on faces and try to eliminate too much background. Take the photo in color. We can always change it to black & white later. Have fun. That’s really what it’s all about. [return to top] What are your payment options? We currently accept checks (10 day waiting period), money orders and credit cards via Paypal. You do not need a Paypal account and can securely pay via credit card through Paypal without signing up for membership. Residents of the state of Washington are subject to an 8.8% sales tax. [return to top] What is your refund / cancellation policy? At di do creative designs, we take great pride in our work. Our high quality standards are a direct result of the amount of work and attention to detail we put into each of our designs. We are confident you will enjoy your custom order. Once you’ve given us your final approval, the sale is considered final. Please be sure to proof your final design and all content very carefully, paying special attention to names, spellings and all other pertinent information. If you are not satisfied with your delivered product for any reason, please contact us within seven days at 425.213.0194 so we may discuss possible alternatives. [return to top]